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FAQs
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If your query isn't covered here, we encourage open communication. You can reach our team via the Contact Us page, or use our Appointment form to schedule a direct consultation with one of our vetted professionals.
What age group does Beam Support cater to?
We specialise in supporting young people between the ages of 16 and 25. Our homes are specifically organized by age, with dedicated homes for those aged 16–17 and separate homes for young adults aged 18–25.
Where are your homes located and are they staffed?
We currently operate five homes across Harrow, London. All our homes are staffed 24 hours a day by experienced professionals, including educators and mentors. For residents with higher needs, we can also provide “awake night” support to ensure continuous safety and supervision.
How many young people live in each home?
To maintain a high quality of service and a “family environment,” our homes typically accommodate only 3 to 4 young people. This small-scale setting allows for tailored support and ensures positive relationship matching between young people.
What kind of 1-on-1 support do young people receive?
Each young person receives a personalised care plan with dedicated support hours ranging from 5 to 21 hours per week, depending on their individual needs and risk category. This support covers everything from CV building and education to cooking and budgeting.
Can young people stay with Beam Support long-term?
Yes. There are no strict time limits on our services. We provide care for as long as required, working toward a “Progression Pathway.” Once a young person is ready for more independence, they can transition into a shared flat with ongoing outreach support from our team.